Strength Machine Help Desk
Most Asked Questions
- How do I track my package? Answer
- How long does it take for my order to ship? Answer
- What are your USA shipping rates? Answer
- What are your Int. shipping rates? Answer
- Is your website safe & secure? Answer
- What payment methods do you accept? Answer
- What is your privacy policy? Answer
- What is your returns policy? Answer
All Other Help Desk Questions
Domestic Shipping (USA)
- How long does it take to ship orders?
- How much do you charge for shipping?
- Can I track my package?
- Do you ship to military addresses?
- Do you ship to PO boxes?
- More…
Returns & Exchanges
- How do I return a product?
- Can I return an unopened product?
- Can I return an opened/used product?
- If a product doesn’t work for me, can I return it?
- How long do refunds take to process?
- More…
International Shipping
- What countries do you ship to?
- How long will my international order take?
- How much does shipping cost?
- My package did not arrive, what do i do?
- Do I have to pay customs duties?
- More…
Order Problems
- How do I change an order I’ve placed?
- How do I cancel an order?
- My order is still processing after a day?
- My order arrived incorrect, what do I do?
- My package was damaged, what do I do?
- More…
Security & Privacy
- Is Muscleandstrength.com secure?
- I have an unauthorized charge on my account!
- Will you send me unsolicited email if I order?
- What is your privacy policy?
- Do you give out customer information?
Account Management
- How do I create an account?
- How do I change my email address?
- Why do I need an account?
- How do I change my delivery address?
- I forgot my password!
Contact Information
- What are your customer service hours?
- What’s the best way to contact you?
- What’s your telephone number?
- What’s your email address?
- More…
Payment Methods
- What payment methods do you accept?
- Where do I mail my money order/check?
- Do I have to pay sales tax?
- Why was my credit card declined?
- Do you accept PayPal?